Description
Job Summary: Provides exceptional customer service and promotes a professional image and attitude; Responsible for assisting physicians/providers, patient preparation and basic screening procedures, to assure efficient patient flow.
ESSENTIAL FUNCTIONS:
- Performs initial assessment of patients to include collection and documenting of vital signs, chief complaint, history, allergies, current medication, results of laboratory, x-ray reports, and/or procedures and other information deemed pertinent by the physician to be included in the patient record
- Provide assistance to medical providers during examination and treatment of patients, including invasive procedures and giving various injections as ordered
- Maintains medication room with adequate levels of updated medication, monitors expiration dates on all medication and supplies, and stores medication according to manufactures guidelines
- Follows procedures when distributing samples, calling in prescriptions and obtaining physician approval on refills
- Assist with specimen collection and appropriate laboratory techniques to complete the required diagnostic tests
- Maintains a safe environment for patients, customers, self, and other employees
- Maintains records, reports, statistics, logs, etc, as required
- Adhere to clinic dress code, wearing your badge; Identify yourself to patients and customers on the phone and in person; Responds to phone calls and messages in a timely manner
- Attends necessary meetings and takes responsibility for content if absent; Maintains professional growth and participates in additional training as needed; Attends meetings on time
- Obtain supplies to keep exam and procedure rooms stocked, insuring a standard location and an adequate level of supplies; Participates in cost control measures and charges for utilized items
- Cleans and sets up examination rooms between patient exams; Controls patient flow between exam rooms, lab, x-ray, and other required procedures
- Assist with daily operation including answering the telephone, scheduling appointments, and other duties as assigned as needed
- Performs nursing care in accordance with nursing standards of care, Quality Assurance Criteria, and policy and procedure guidelines
ADDITIONAL DUTIES AND RESPONSIBILITIES:
Participates in other assigned duties as designated by management
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Work performed in an office setting
Must be able to lift up to 30 lbs.
Regularly required to sit, stand, bend, reach and move about facilities
Ability to perform duties under stressful situations
Requires manual dexterity to operate a keyboard, telephone, and other equipment
Speech and hearing must be in normal range for telephone contact
The noise level in the work environment is usually moderate
May be exposed to virus, disease and infection from patients and specimens in working environment