Certified Medical Assistant – Rettig Family Health Care

Job Summary:  Provides exceptional customer service and promotes a professional image and attitude.  Responsible for assisting physicians/providers, patient preparation and basic screening procedures, to assure efficient patient flow.

ESSENTIAL FUNCTIONS:

• Performs initial assessment of patients to include collection and documenting of vital signs, chief complaint, history, allergies, current medication, results of laboratory, x-ray reports, and/or procedures and other information deemed pertinent by the physician to be included in the patient record
• Provide assistance to medical providers during examination and treatment of patients, including invasive procedures and giving various injections as ordered
• Maintains medication room with adequate levels of updated medication, monitors expiration dates on all medication and supplies, and stores and administers medication according to manufactures guidelines.
• Follows procedures when distributing samples, calling in prescriptions, and obtaining physician approval on refills.
• Assist with specimen collection and appropriate laboratory techniques to complete the required diagnostic tests as well as performing waived lab testing.
• Maintains a safe and positive environment for patients, customers, self, and other employees
• Prepares equipment and instruments for sterilization according to policy
• Maintains records, reports, statistics, logs, etc, as required
• Adhere to clinic dress code, wearing your badge. Identify yourself to patients and customers on the phone and in person.  Responds to phone calls and messages in a timely manner
• Attends necessary meetings and takes responsibility for content if absent. Maintains professional growth and participates in additional training as needed.   Attends meetings on time.
• Obtain supplies to keep exam and procedure rooms stocked, insuring a standard location and an adequate level of supplies. Participates in cost control measures and charges for utilized items.
• Cleans and sets up examination rooms between patient exams. Controls patient flow between exam rooms, lab, x-ray, and other required procedures.
• Assist with daily operation including answering the telephone, scheduling appointments, and other duties as assigned.
• Performs nursing care in accordance with Nursing Standards of Care, Quality Assurance Criteria, and policy and procedure guidelines

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Maintains confidentiality while working with confidential matters on a daily basis (HIPAA).
• Follows Universal Precautions when involved in direct patient contact or handling potentially infectious material. Complies with the Center for Disease Control guidelines and Infection Control Policy and Procedures.
• Participates in other assigned duties as designated by the Nursing Supervisor. 

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Work performed in an office setting.
• Subject to long, irregular hours.
• Must be able to lift up to 20 lbs.
• Regularly required to sit, stand, bend, reach and move about facilities
• Ability to perform duties under stressful situations
• Requires manual dexterity to operate a keyboard, telephone, and other equipment
• Speech and hearing must be in normal range for telephone contact
• The noise level in the work environment is usually moderate
• May be exposed to virus, disease and infection from patients and specimens in working environment.

Knowledge, Skills, and Abilities:

Possesses skills and knowledge in the following areas:

Able to use a computer and learn software programs including Electronic Medical Record System

• Effective oral and written communication skills
• Knows and adheres to applicable regulatory and statutory requirements
• Knows and adheres to Limestone Medical Center policy and procedures
• Knowledge and application of nursing standards of practice promulgated by the Board of Nurse Examiners.

Education and Experience:

• Medical Assistant certificate
• Or other training/experience
• CPR certification

ACKNOWLEDGEMENT:

The employee is expected to comply with and support the enforcement of Rettig Family Health Care, a Limestone Medical Center Clinic policies, applicable regulatory requirements, and statutory requirements.