Cashier – Dietary

JOB SUMMARY:

The cashier is responsible for providing friendly and efficient customer service in the Hospital dining area.  This position handles cash transactions, takes food orders, maintains a clean dining environment and assists with stocking and daily operations to ensure a smooth and organized workflow.

JOB QUALIFICATIONS:

A. Education: High School graduate or equivalent preferred.

B. Personal Job-Related Skills: Ability to read and write.

C. Experience: Previous cashier or customer service experience preferred but not required.

D. Skills and Abilities:

• Basic math and cash handling skills.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Ability to follow instructions and work as part of a team.

E. Physical Requirements:

• Ability to stand for long periods of time.
• Lift up to 25 pounds.
• Frequent bending, reaching and walking.
• Ability to perform cleaning duties such as sweeping and mopping.

F. Work Schedule: Flexible schedule including weekends and holidays.  Shift work may be required (morning, evening or rotating shifts).

ESSENTIAL DUTIES AND RESPONSIBILTIES:

A. Customer service and cash handling.

1. Greet customers, patients and staff in a friendly and professional manner.
2. Accurately take food orders and operate the cash register.
3. Handle cash, credit and other forms of payment responsibly.
4. Balance cash drawer and follow proper cash handling procedures.

B. Dining room maintenance.

1. Clean and sanitize tables, chairs and high-touch areas regularly.
2. Sweep and mop dining room floors to maintain cleanliness and safety.
3. Ensure dining area remains neat, stocked and welcoming at all times.

C. Stocking and organization.

1. Stock beverages, condiments, snacks and supplies as needed.
2. Refill items in serving and dining areas to maintain availability.
3. Assist with inventory and notify supervisor of low stock.

D. Sanitation and safety.

1. Follow all food safety and infection control policies.
2. Maintain a clean and organized workstation.
3. Properly use cleaning supplies and equipment.
4. Follow all hospital safety guidelines to prevent accidents.

E. Teamwork and communication.

1. Work closely with kitchen staff and management to ensure smooth service.
2. Communicate any issues, shortages or concerns promptly.
3. Assist with other duties as assigned to support the department.

OTHER SIGNIFICANT REQUIREMENTS:

1. Maintain professionalism and confidentiality at all times.
2. Support a positive and respective work environment.
3. Provide excellent service to patients, visitors and staff
4. Follow all safety procedures to prevent accidents and injuries.
5. Maintain attendance and reliability.