Description
Job Summary: Provides exceptional customer service and promotes a professional image and attitude. Responsible for assisting physicians/providers, patient preparation and basic screening procedures, to assure efficient patient flow.
ESSENTIAL FUNCTIONS:
- Performs initial assessment of patients to include collection and documenting of vital signs, chief complaint, history, allergies, current medication, results of laboratory, x-ray reports, and/or procedures and other information deemed pertinent by the physician to be included in the patient record
- Provide assistance to medical providers during examination and treatment of patients, including invasive procedures and giving various injections as ordered
- Maintains medication room with adequate levels of updated medication, monitors expiration dates on all medication and supplies, and stores and administers medication according to manufactures guidelines.
- Follows procedures when distributing samples, calling in prescriptions, and obtaining physician approval on refills.
- Assist with specimen collection and appropriate laboratory techniques to complete the required diagnostic tests as well as performing waived lab testing.
- Maintains a safe and positive environment for patients, customers, self, and other employees
- Prepares equipment and instruments for sterilization according to policy
- Maintains records, reports, statistics, logs, etc, as required
- Adhere to clinic dress code, wearing your badge. Identify yourself to patients and customers on the phone and in person. Responds to phone calls and messages in a timely manner
- Attends necessary meetings and takes responsibility for content if absent. Maintains professional growth and participates in additional training as needed. Attends meetings on time.
- Obtain supplies to keep exam and procedure rooms stocked, insuring a standard location and an adequate level of supplies. Participates in cost control measures and charges for utilized items.
- Cleans and sets up examination rooms between patient exams. Controls patient flow between exam rooms, lab, x-ray, and other required procedures.
- Assist with daily operation including answering the telephone, scheduling appointments, and other duties as assigned.
- Performs nursing care in accordance with Nursing Standards of Care, Quality Assurance Criteria, and policy and procedure guidelines
ADDITIONAL DUTIES AND RESPONSIBILITIES:
Maintains confidentiality while working with confidential matters on a daily basis(HIPPA).
Follows Universal Precautions when involved in direct patient contact or handling potentially infectious material. Complies with the Center for Disease Control guidelines and Infection Control Policy and Procedures.
Participates in other assigned duties as designated by the Nursing Supervisor.
Knowledge, Skills, and Abilities:
Possesses skills and knowledge in the following areas:
Able to use a computer and learn software programs including Electronic Medical Record System
- Effective oral and written communication skills
- Knows and adheres to applicable regulatory and statutory requirements
- Knows and adheres to Little River policy and procedures
- Knowledge and application of nursing standards of practice promulgated by the Board of Nurse Examiners.
Education and Experience:
Medical Assistant certificate
Or other training/experience
CPR certification