Description
JOB SUMMARY
The Patient Care Coordinator will oversee all patient care programs as well as provide administrative support to the Clinic Director. These activities will include but not be limited to the support of the daily operations of the patient care programs.
ESSENTIAL FUNCTIONS:
- Oversee patient care programs
- Assist in onboarding new patient care programs
- Greets clinic staff, physicians, visitors and associates in a courteous and professional manner, referring them to the appropriate staff or department as needed.
- Prepares presentations, reports, correspondence, etc...
- Researches information as requested.
- Provides administrative support to the clinic.
- Provides availability for questions or assistance.
- Responds to requests from other departments in timely, positive and pleasant manner.
- Maintains confidentiality for all patient information to assure patients’ rights are protected.
- Understands and utilizes the appropriate channels of communications.
ADDITIONAL DUTIES AND RESPONSIBILITIES
Participates in all assigned duties as designated by the Clinic Director/Administrator.
SUPERVISORY RESPONSIBILITIES
Participates in any supervisory responsibilities as assigned by the Clinic Director/Administrator
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work performed in Administration Department and Clinic settings.
Subject to long, irregular hours.
Must be able to lift 20lbs.
Regularly required to sit, stand, bend, reach and move about the facility.
KNOWLEDGE, SKILLS, AND ABILITIES
Possesses skills and knowledge in the following areas:
- Computer and word processing skills.
- Deal tactfully with patients, physicians, insurance companies and associates
- Work harmoniously with professional and non-professional personnel
- Demonstrate patience, tact, cheerful disposition and enthusiasm, as well as the willingness to handle difficult situations.
- Ability to exercise sound judgment, ability to plan, be well organized, have excellent oral and written communications skills, work well under pressure, take initiative, be flexible and cooperative.
- Ability to be accurate, timely, and respect confidentiality concerning medical staff and associate records.
- Plus other duties as assigned.
EDUCATION AND EXPERIENCE
High school graduate.