Limestone Medical Center
February 24, 2021
Groesbeck, Texas
Job Type


Limestone Medical Center's Family Medical Clinic has an opening for a full time receptionist to join our team. We offer a competitive benefit package available after 90 days of full time employment. Applicant must be a team player and have a high work ethic. He/She must have excellent communication skills and be able to take direction well. Applicant must have initiative, be reliable, and can handle a sometimes fast-paced working environment. Must possess excellent customer service skills. Bilingual preferred.

Job Summary:

Greets patient and initiates the registration process either by phone or in person. Communicate with patients, families, physicians and insurance companies to obtain information and insurance verification. Collect co-pays and deductibles if applicable. Practice and maintain HIPAA rules and regulations.


Must be able to learn a variety of software programs including but not limited to Microsoft Outlook, Word, EMR system, Greenway, as well as the internet/insurance web sites.

· Schedule patient appointments

· Obtain and verify all required patient demographic and insurance information to ensure accurate and timely reimbursement

· Obtain all necessary signatures

· Explain insurance process to patients and collect any co-pay if applicable prior to procedure(s)

· Is in the nightly deposit rotation to balance and report all the days transactions

· Answer telephones in a courteous and professional manner

· Appropriately acknowledge patient’s arrival and departure.

· Obtain new patient information and enter into the system correctly.

· Create chart for new patients

· Verify demographics upon admission to include correct address, phone number, insurance information and emergency contact number.

· Obtain appropriate paperwork/signatures from the patient at each visit.

· Schedule, coordinate and re-schedule appointments according to departmental guidelines, as needed.

· Collect co-pays and payments, issuing a receipt.

· Reconcile money drawer and credit card machine.

· Compile daily report and forwards to supervisor.

· Transfer calls to the appropriate personnel

Knowledge, Skills, and Abilities:

Possesses skills and knowledge in the following areas:

· Basic Computer skills

· Knowledge of health insurance terms and processes

· Familiar with outpatient procedures

· Knowledge of anatomy and medical terminology

Education and Experience:

High school graduate or equivalent

Prefer one year previous experience in a healthcare environment with familiarity and knowledge of medical terminology

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